Cancellation Policy

We understand that shopping decisions are sometimes revisited, and that is perfectly normal. At Fabrivo, operated by Chronomaxit Solutions Private Limited, we believe flexibility and clarity go a long way in building a comfortable online experience. This Cancellation Policy explains when and how an order can be canceled, so you always know where things stand. 

In this policy, references to “we,” “us,” or “our” mean Chronomaxit Solutions Private Limited, while “you,” “your,” or “customer” refer to the person placing an order. By completing a purchase on our website, you agree to the terms outlined below. A quick read now can save time and confusion later. 

Order Cancellation Before Shipment 

If you need to cancel an order, you may do so within 24 hours of placing it or at any time before it has been shipped, whichever happens first. 

To request a cancellation, please contact our support team by email. Once we receive your request, we will check the order status right away. If the order has not yet been dispatched, the cancellation will be processed. 

For eligible cancellations, a full refund will be issued to the original payment method. Refunds are typically completed within 5 to 7 business days. We aim to keep this process simple so your experience remains smooth and worry free. 

Orders Already Shipped 

Once an order has been shipped, it can no longer be canceled. At that stage, the delivery process is already underway and cannot be stopped. If you decide not to keep the item after it is delivered, you may request a return by following the guidelines in our Return and Refund Policy. 

Order Modification 

After an order is placed, changes cannot be made to items, shipping address, or contact details. If you notice an error or need to update any information, the recommended option is to cancel the order within the eligible cancellation window and place a new order with the correct details. 

Contact for Cancellation 

If you would like to cancel an order or need help understanding the process, our team is here to assist. Please contact us at Chronomaxitauthorizes@gmail.com, Chronomaxitauthorize@gmail.com. We will review your request promptly and guide you through the next steps so everything is handled clearly and efficiently.